OUR CUSTOMER SERVICE
In our online shop, "quick and safe" is the concept.
Rapid = safe. The faster the item is delivered, The safer for you to get the item. For those people who use online shop for the first time from overseas, We believe that you have plenty of concerns; Is it sure that I can get the item? Is it damaged? Please see our feedbacks from customers, so that you can trust us!
We do not accept a return, exchange, in case of damage or loss, the actual damage cost will be COMPENSATED within the amount shipping insurance can cover.
If you choose Airmail with no insurance no tracking, you CAN NOT receive any compensation.
1) For "Brand new" condition items: They must be in new condition. Returns on damaged or scratched merchandise WILL NOT be accepted.
2) All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity must be returned with the item. Any items returned without original documentation will be rejected. DO NOT deface original cartons or packaging in any manner. We will not accept a return if the packaging is not in its original condition.
3) Watches that have been resized, damaged or otherwise altered after delivery WILL NOT be accepted for return.
4) Returns are permitted within 30 DAYS from the date of receipt of goods. All Shipping, Handling, and Insurance charges are NOT REFUNDABLE.
***Even if we offer free shipping for the item, we refund the balance after deducting the postage for the ORIGINAL SHIPPING/HANDLING charge.
5) Shipping and handling charges for returning items will be borne by the buyer.
6) Insure the shipment for the value of the merchandise and ship your return with a signature shipping service.
ANY QUESTIONS, ASK US FREELY!