DELIVER TO THE WHOLE WORLD!
Our company's concept is "Fast and Safe"
If you want an item "Fast and Safe", please choose "Priority"
We recommend Priority mail. The item arrive fast, you can check the detail of tracking, and tell you when you can receive the item.
It may takes more time to receive the item, and you can't have tracking information if you choose the other shipping way.
In terms of packing, we have experience hundreds time of shipping.
We're very confident about our shipping, so please don't worry and enjoy shopping!
Import duties, taxes, and charges
Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
For the Instrument lover in Itay and Brazil:
Tell us your Tax Code, Codice Fiscale(Italy), CPF(Brazil), please.
We need them to fill in shipping documents.
Arranging After Payment
We appreciate your understanding that there is some possibility to arrange shipping cost after you make payment.
If short, we send an invoice for the balance and if over, refund the excess.
We can accept combine shipping for all orders made within 3 DAYS from the 1st order.
We need 1-5 days to move the items from our shops/warehouse to our international shipping office.
In the case we need to take some items from makers/wholesalers, there is some possibility to take 6-8 days or more days.
EMS/EXPRESS MAIL SERVICE
will be recommended because it is traceable, fully insured and faster.
You can choose these for Light Small Orders.
ePacket are available for LESS THAN 2000g respectively.
Airmail is recommended ONLY for products with LESS VALUE than around 3000JPY because we CAN NOT REFUND when the parcel gets lost, stolen and damaged.
ePacket recommended only for less value than anywhere around 6000-10000JPY considering insurance can cover up to 6000JPY.
we CANNOT REFUND MORE THAN 6000JPY
when the parcel gets lost, stolen and damaged.
Shipping Charge and Duration
You can see shipping charge and duration table here
Shipping Charge and Duration Table
Required Shipping Information
We can ship ONLY to your PayPal address.
We need your phone number and for some countries, additional information like tax code is required.
It's a shame but we cancel your order if we do not get all these information within 7 days.
Shipping Arrange Request
We can arrange your shipping as much as we can do.
Please feel free to ask us anything about your shipping but before that, you have to complete your order with payment.
Shipping Arrange Request Form
***Do not worry to close your order and make payment before asking us to arrange.
We will refund or send another invoice for the difference to adjust.
Any questions, ask us freely!